Dear Business Partner
Very Urgent Opening-Immediate Closure. Send me your consultant updated resume and confirmation ASAP to bindus@boston-technology.com
Job title: Technical Support Analyst
Location: Houston, TX
Duration: 6 months + likely go 1 year or longer.
Rate: $ DOE/hr on C2C
Required Skills: Provide end user support via telephone, email, chat and web which includes call logging and problem resolution.
Maintains up-to-date expertise in the operation and application of the WM standard hardware and software i.e., network connectivity, MSIE, Outlook, VPN, Windows 2000, Windows XP and remote control tools to enable a high level of first call resolution.
Demonstrate expertise in troubleshooting and resolving network connectivity, remote connectivity, WIFI, Outlook configuration, printing local and printing from the network, IE issues and much more.
Assists in the installation of specified software packages such as word processing, or spreadsheet programs to a computer
Maintains a working knowledge of a wide variety of commonly used hardware and software including enterprise applications
Assists in evaluation and testing of hardware and software
Ability to accurately interpret and fulfill customer requirements to achieve high first call resolution and maintaining high level of customer satisfaction.
Establishes and maintains cooperative working relationships and an effective system of communication within the organization
Excellent written and verbal communication skills; ability to listen and interface with both technical and non-technical personnel
Candidate requirements:
Schedule flexibility a must.
French speaking preferred but not required.
Minimum of a two-year associate degree in an Information Technology related field or equivalent experience
• Two or more years experience with Personal Computers (PC) operating environments
• A good understanding of computer hardware and software technologies in a network environment
• A+, Network +, and\or MCSE Certification desirable
• Ability to comprehend and retain technical information
• Able to work with or without constant supervision, open to change, able to manage concurrent tasks
• Ability to get along well with others
• Ability to comprehend and utilize software
• Excellent detail and self-organizational skills
• Ability to handle high stress level
• Ability to adapt to a changing environment
• Apply professional, effective English verbal and written communication skills
• Highly motivated and self-assured; hands-on problem solver
• Team player
Please send qualified candidates resumes with below details, which save time...
Candidate full Name:
Contact Mobile #:
Email id:
Current location:
Relocate/Commute to client location (YES/NO):
Availability to join project:
Candidate Date of Birth: (M/ D / Y):
Rate:
Candidate Visa/Work Status (H1B/GC/Citizen):
How long your candidate Visa valid:
How many years candidate having US experience? :
Kindly let me know if you can go for in-person interview with client on your own expenses (YES/NO):
Are you currently working on project or when did you complete your latest project:
How many interviews attended in last 2 weeks and options likely? :
Last 4 digits SSN No:
Which company is holding you are H1B Visa? :
Does Candidate have a car/license? :
§ Please send me 2 References of your recent project with their Name, Contact Info, Designation and Official Email Id.
Reference # 1 Name:
Phone No:
E-mail contact:
Reference # 2 Name:
Phone No:
E-mail contact:
Please feel free to contact me for any further clarifications
Thanks & Regards
Bindu Sagar
Resource Manager
Phone No: 781-544-4799 ext: 112
Fax No: 508.519.9180
Boston Technology Corporation
33 Boston Post Road West, STE 160
Marlborough, MA-01752, USA
bindus@boston-technology.com
www.boston-technology.com
Certified Minority Owned Business Enterprise (MBE)
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